01-10-2021 10:46 PM
I deployed master node of RDD, and see "RDD Web: Offline" on splash screen on console.
Also, I got HTTP 503 error code in browser.
How to debug/fix this problem?
I reboot node already - it doesn't help.
01-10-2021 10:49 PM
I use RDD-1.11.15-sp-2.0-16gbm.ova for deployment
01-11-2021 08:13 AM
"RDD Web: Offline" usually mean the web server for RDD is not responding to internal request.
Try and re-provision the Node by going to "Menu (F1)" -> "(c) Reprovision".
If that does not help, please reach out to our Team at #DL-RDD-Ops@commscope.com and we can help you troubleshoot further.
01-11-2021 10:59 PM
We try to do re-provision, but also get error
I'm not sure, what service I must use to reach #DL-RDD-Ops@commscope.com ? I try to send email to DL-RDD-Ops@commscope.com but address not found
01-12-2021 08:10 AM
#DL-RDD-Ops@commscope.com is the full email. The # at the beginning is part of the email address as well.