Unable to contect mobile devices to different SSID's with the exception of one.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2019 10:05 AM
Unable to connect mobile devices to different SSID's with the exception of one. I can connect to the default V-Lan and get out to the internet, but the other two Vlans won't allow me to connect. I can ping the other two Vlans from my computer. I'm using a layer 2 switch and I have the trunk allowed 1, 50, 60, 100. I can connect and pass traffic only on Vlan 1. I checked with teh ISP and they are broadcasting/advertising routes through their Fortinet D60 appliance. The Vlans all worked when we had cisco router in place of the Fortinet. I'm stumped?
8 REPLIES 8
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2019 12:46 PM
What do you mean "switch the AP over to one of the other VLans" ? If you connect you laptop or phone to the wlan assigned to vlan 50, does the device get a valid IP? Same question if connecting to the other tagged wlans.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2019 01:55 PM
Sorry misread lol. Mobile devices won’t connect and no valid IP on SSID’s associated with Vlan 50 and 60.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2019 04:21 PM
Can you check if the DHCP scope is defined for the vlan interfaces? Depending on where the DHCP service resides, you may need a helper address.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-26-2019 05:57 AM
David,
Looks like I had some VLAN overlap with another location using that subnet and dhcp pool. The engineer did not have it documented. Made the change to a new subnet and dhcp pool, rebooted the AP and we now have internet. Good call David. Thanks.
Looks like I had some VLAN overlap with another location using that subnet and dhcp pool. The engineer did not have it documented. Made the change to a new subnet and dhcp pool, rebooted the AP and we now have internet. Good call David. Thanks.

