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Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto
New Contributor

As the subject mentions. When you do a "show ver" on an ICX7550 you get the following output towards the bottom. This command was run today at 4:00p EST.

---
The system started at 01:44:02 Eastern Wed Apr 27 2022
---

The system started time above is 01:44:02. I've noticed this time changes depending on when you issue the "show ver" command. For instance on this switch when I issued the command this morning (9:30a) it returned the following. "The system started at 01:42:55 Eastern Wed Apr 27 2022". To me the "system started" time should not change as its the time when the system started. Why does it keep drifting? I have 8 of these switches and they all drift over time. Go in to one switch and issue the sho ver command and record the output. Then wait for an hour and go back to the same switch and enter the show ver command again. Just the time it took me to write this and run the command again shows: "The system started at 01:44:06 Eastern Wed Apr 27 2022" so its drifted 4 seconds in that time.

All switches are running 08.0.95f

Thanks,

chardto

7 REPLIES 7

chardto
New Contributor

Anyone else seeing this behavior?

BenBeck
Moderator
Moderator

Hey @chardto 

Please open a support case so this can be investigated properly. See my signature below. 

 

Ben Beck, RCNA, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

I would be happy to do just that except my support only includes lifetime warranty replacement. I've been told that no trouble shooting can be done but they would be happy replace the switch. Update since original post....I've just recently opened an RMA for two switches I have at one location that randomly reload for no noticeable reason. They have done this 5 times in the last month but at different times for each switch. No trouble shooting was done and they sent me two replacement switches. I tried at that time to make him aware of the time drift but again, no trouble shooting allowed with my support contract.

I would be willing to share any info I can.

 

Chris

Hey @chardto 

Did you purchase a support contract? 7550 is a pretty new switch, so I would think you should have support. 

Ben Beck, RCNA, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us