cancel
Showing results for 
Search instead for 
Did you mean: 

POE Fatal Error

Andy702
New Contributor II

When I connect through the console after the switch boots all that shows is this POE Fatal error over and over. (see screenshot)

I cannot enter any commands as this error takes over the console connection.

How do I get past this? Anyone seen this before? 

 IMG_1915.jpegIMG_1911.jpeg

9 REPLIES 9

BenBeck
Moderator
Moderator

Hey Andy,

Please try upgrading the unit. I would recommend 8095m. If you are on very old code, you can use 8080f as an intermediate jump code. If you still have the error after upgrading, you would need to RMA the unit. 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

Andy702
New Contributor II

I have read the upgrade process but it requires using commands to mount the USB drive. BUT I cannot input commands because this error keeps going!

This is the upgrade via usb I was trying to do RUCKUS Forums - How to Upgrade a Switch ICX-7150-C12P using a USB ... - CommScope RUCKUS Community F...

By the way the switch is working for passing traffic for connected clients, I just can't do any management because of this error.

Can you telnet or ssh instead?

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

Andy702
New Contributor II

I will try that thanks