ICX8000 SCP Backup Creates 0-Byte Files on QNAP Server

[ahmad_bahrami]

Hello Ruckus Support Team,

I am experiencing an issue when attempting to back up the running-configuration from ICX8200 switches to a QNAP server using SCP.

copy running-config scp 10.x.x.x /QNAP/S1-Core-MDF.cfg

The switch initiates the transfer, but the process takes an unusually long time and ultimately creates a backup file with a size of 0 bytes on the QNAP server instead of the expected configuration file.

To rule out issues with the SCP server configuration, I performed the same backup procedure on more than 200 switches from the ICX7000 series. In all cases, the SCP backup completed successfully and the configuration files were transferred correctly.

The issue appears to be specific to the ICX8000 series, as I have consistently observed the problem on ICX8200 switches while the identical SCP destination and procedure work properly on ICX7000 switches.

Could you please confirm whether this is a known issue, firmware bug, or SCP compatibility problem affecting the ICX8000 series? If so, are there any recommended workarounds or firmware versions that resolve this behavior?

Thank you for your assistance.

Best regards,

Ahmad Bahrami