Thanks NETWizz. Unfortunately, with FIPS mode enabled, half of the boot monitor commands are not available (anything to do with flash read/write, TFTP, passwords, etc.). You can work with environment variables, boot pri/sec images, ping...) Below is the list of the available commands in the FIPS restricted boot monitor taken from the switch I'm having issues with:
? - alias for 'help'
boot - boot default, i.e., run 'bootcmd'
boot_primary - primary boot; boot from primary partition
boot_secondary - secondary boot; boot from secondary partition
cp - memory copy
help - print online help
i2cprobe - Get special i2c device id
pci - list and access PCI Configuration Space
ping - send ICMP ECHO_REQUEST to network host
printenv- print environment variables
reset - Perform RESET of the CPU
saveenv - save environment variables to persistent storage
setenv - set environment variables
version - print monitor version
We have done a fairly extensive search and have seen posts about recovering from this without a RMA, but no details.