RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
01-23-2025 02:07 PM
trying to download firmware for r750 so i can synch up with Ruckus One. 6.1 ...ximg file says it is 1.3 gb. i only get 50 kb. what is up with that?
01-23-2025 11:01 PM
.ximg files contain upgrades for SmartZone controllers. So no good for installing into an AP.
For your R750 to join Ruckus One, assuming you added the details in Wi-Fi > AP List > Add > AP, a factory reset with a paperclip might be enough to get it joined. Otherwise you can install Solo firmware: https://support.ruckuswireless.com/software/3853-ruckus-solo-access-point-118-2-0-0-875-release-r750
