I asked a technician colleague to join the support site (https://support.ruckuswireless.com).
My new colleague's account is listed as Guest.
My account has the Account Adminstrator privilege,
+ We sent Invite mails to new colleagues through the New User function.
When a colleague who receives invite mail registers an account, registration error is displayed and continuously appears as Guest account.
How can I add my colleague's account to my Account Group?
(If this is not the page where you ask this question, I would be very grateful if you could provide us with the page to check.)
This issue must be resolved because a co-worker must have a case open feature.... Please...
My new colleague's account is listed as Guest.
My account has the Account Adminstrator privilege,
+ We sent Invite mails to new colleagues through the New User function.
When a colleague who receives invite mail registers an account, registration error is displayed and continuously appears as Guest account.
How can I add my colleague's account to my Account Group?
(If this is not the page where you ask this question, I would be very grateful if you could provide us with the page to check.)
This issue must be resolved because a co-worker must have a case open feature.... Please...
