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Trouble registering my devices for hardware warranty

amlai
New Contributor

I tried to register my R550 devices and they report the following:
312172005746 is not registered. Contact Support. No record of this Asset exists on file
312172005748 is not registered. Contact Support. No record of this Asset exists on file

However, when I try to contact support, it also reports:

Asset does not exist, preventing me from submitting the form.

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