cancel
Showing results for 
Search instead for 
Did you mean: 

Ruckus Smartzone Wireless LAN w/ AD authentication Issue

justin_emmanuel
New Contributor II
I have configured a WLAN in Smartzone with AD authentication. After connecting to the SSID and entering domain credentials in the WebAuth Portal. It fails with the following error "system is too busy"

Do I lack some configuration on my AD side or Smartzone? I tested AD authentication prior to this and was successful.
Image_ images_messages_5f91c400135b77e247912076_e9050182389a15f4d907640d87ba2f67_RackMultipart20200818607111tnt-079d7f16-50ea-4ea3-bfdd-6044dd199203-1690863145.JPG1597740593
5 REPLIES 5

No, portal is hosted from AP so you cannot change that but you can use authentication part proxied to SZ. Means authentication request will be sendout from SZ to AD server, rather than APs.

Image_ images_messages_5f91c480135b77e247ac00ac_6d13ba2353fdddbaa377066caefc52e6_RackMultipart202008248650813jm-4009f38e-5ca4-49ef-8778-48cee26ee04e-1804270000.png1598288417

Please note that authentication should work irrespective of proxy or non-proxy, so I would suggest you open a case with support, if you can find a fix by your own.

Regards,
Syamantak Omer


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn