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MS Surface with Windows RT cannot reach the captive portal page.

karel_decloedt
New Contributor II
I have a lot of people connecting with a MS Surface with Windows RT. Internet Explorer is unable to redirect to the captive portal. I tried to add the url to the trusted websites, but that didn't work. Any suggestions?
17 REPLIES 17

andrew_barker_6
New Contributor II
Keith is there any date for the release of 9.7?

keith_redfield
Valued Contributor II
@Andrew, 9.7 was just posted, but I am afraid that Windows RT 8/8.1 is not supported for Zero-IT.

colin_sevier
New Contributor
I think Microsoft should have stopped at windows 7 and Apple stop at IOS 6.1.4.
Newer is not always better.

andrew_barker_6
New Contributor II
Keith,

Just tried the 9.7 firmware and had to downgrade, I will explain below.

We have staff wifi and use the hotspot services so they can login.

In our hotspot service page we have the login page which points to a local site with policies and other info which is http://policy/wifi/index.html

And in the walled garden section we have http://policy.wifi/index.html and the ruckus login page https://ruckus.ourdomain.com/user/use...

On 9.6 this all used to work brilliantly now on 9.7 it no longer works, are we doing something really stupid here or has functionality changed?
Image_ images_messages_5f91c40a135b77e24792d826_f2db995158b758f2efb1cf6cd7a9a361_ruckus_inline-63afb6fd-e9ab-4a79-b2e1-e35475af97d4-234828346.jpg1387274112

This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Hotspot problems after 9.7 upgrade