MS Surface with Windows RT cannot reach the captive portal page.

[Anonymous]

I have a lot of people connecting with a MS Surface with Windows RT. Internet Explorer is unable to redirect to the captive portal. I tried to add the url to the trusted websites, but that didn't work. Any suggestions?

[Anonymous]

We've had similar issues. Two things to try:

1) Do not use the "app" version of IE, launch IE from the desktop
2) Enable Compatibility Mode

The good news is this is a workaround for Windows 8/RT. The bad news is it's completely broken in Windows 8.1 and IE 11.

[Anonymous]

thanks for the reply.
i didn't use the app.
i will try compatibility mode

should i try another browser: firefox, chrome?

[Anonymous]

Firefox and Chrome should both work.

[Anonymous]

doesnt work for IE11 and windows RT 8.1
There is no chrome app available...