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HELP! New R500 unleashed AP frequent reboots with the reboot reason [watchdog timeout] and [application reboot]

ian_tsang
New Contributor II
New R500 unleashed AP frequent reboots with the reboot reason [watchdog timeout] and [application reboot].

The APs included member and master AP frequent reboots 3-4 times daily. The WiFi channel will be resumed 5-10 minutes everytime. The below is the updated AP's log. Please help!

Aug  5 16:07:10 ruckus syslog: eventd_to_syslog():AP[PPSH-AP01@e0:10:7f:17:ee:10] joins with uptime [195] s and last disconnected reason [AP Restart : watchdog timeout ] Aug  5 16:07:10 ruckus syslog: eventd_to_syslog():AP[PPSH-AP02@e0:10:7f:17:80:10] joins with uptime [199] s and last disconnected reason [AP Restart : watchdog timeout ] 
Aug  5 16:07:15 ruckus syslog: eventd_to_syslog():AP[PPSH-AP01@e0:10:7f:17:ee:10] warm boot successfully,last reboot reason [watchdog timeout ]. 
Aug  5 16:07:15 ruckus syslog: eventd_to_syslog():AP[PPSH-AP02@e0:10:7f:17:80:10] warm boot successfully,last reboot reason [watchdog timeout ]. 
Aug  5 16:08:18 ruckus syslog: eventd_to_syslog():AP[e0:10:7f:17:80:10] Radio ON 
Aug  5 16:08:18 ruckus syslog: eventd_to_syslog():AP[e0:10:7f:17:80:10] Radio ON 
Aug  5 16:08:33 ruckus syslog: eventd_to_syslog():AP[PPSH-AP04@d4:68:4d:05:ae:10] joins with uptime [55] s and last disconnected reason [AP Restart : application reboot] 
Aug  5 16:08:35 ruckus syslog: eventd_to_syslog():AP[PPSH-AP03@e0:10:7f:17:ae:60] joins with uptime [57] s and last disconnected reason [AP Restart : application reboot] 
Aug  5 16:08:37 ruckus stamgr: stamgr_update_reboot_info():AP[d4:68:4d:05:ae:10] reboot detail:election: rcv the reboot package send by master.   
Aug  5 16:08:37 ruckus syslog: eventd_to_syslog():AP[PPSH-AP04@d4:68:4d:05:ae:10] warm boot successfully,last reboot reason [application reboot]. 
Aug  5 16:08:40 ruckus stamgr: stamgr_update_reboot_info():AP[e0:10:7f:17:ae:60] reboot detail:election: rcv the reboot package send by master.   
Aug  5 16:08:40 ruckus syslog: eventd_to_syslog():AP[PPSH-AP03@e0:10:7f:17:ae:60] warm boot successfully,last reboot reason [application reboot]. 
Aug  5 16:08:55 ruckus syslog: eventd_to_syslog():AP[PPSH-AP01@e0:10:7f:17:ee:10] joins with uptime [60] s and last disconnected reason [AP Restart : application reboot] 
Aug  5 16:08:59 ruckus stamgr: stamgr_update_reboot_info():AP[e0:10:7f:17:ee:10] reboot detail:election: The unleashed network have another master and the priority is less than it, so reboot.   
Aug  5 16:08:59 ruckus syslog: eventd_to_syslog():AP[PPSH-AP01@e0:10:7f:17:ee:10] warm boot successfully,last reboot reason [application reboot]. 
Aug  5 16:09:39 ruckus syslog: eventd_to_syslog():AP[d4:68:4d:05:ae:10] Radio ON 
Aug  5 16:09:39 ruckus syslog: eventd_to_syslog():AP[d4:68:4d:05:ae:10] Radio ON 
Aug  5 16:09:43 ruckus syslog: eventd_to_syslog():AP[e0:10:7f:17:ae:60] Radio ON 
Aug  5 16:09:43 ruckus syslog: eventd_to_syslog():AP[e0:10:7f:17:ae:60] Radio ON 
Aug  5 16:10:02 ruckus syslog: eventd_to_syslog():AP[e0:10:7f:17:ee:10] Radio ON 
Aug  5 16:10:02 ruckus syslog: eventd_to_syslog():AP[e0:10:7f:17:ee:10] Radio ON 
11 REPLIES 11

michael_brado
Esteemed Contributor II

jakob_peterh_ns
Contributor II
I have just seen this issue on Unleashed 200.5.10.0.291
And I only have one AP at hope for testing from my employer - any reason for this?

Just saw it two times within 20 min.

Unleashed App says: AP Restart: Application Reboot.
What's happening, and how can I retain debug logs during reboots?