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Apple devices do not remember wifi password

silvia_pomarico
New Contributor II
Hello!
In my company we have a Ruckus ZoneFlex 7372, dual-band 802.11n AP2x2:2 stream Beamflex, PD-MRC, dual ports, PoE. We have configured two wifi accesses: one for domain users and one for guests (only in this case a password is required to access the network).
We have a problem when we use the guest wifi connection with Apple devices: the wifi password cannot be memorized. In fact after few minutes of browser inactivity (or after unlocking of display), the password to connect to the wifi is required again (and this happens continuously).
Fyi, I have already tried to put manually wifi settings into more than one Apple devices but the problem remains.
Other devices (i.e. Samsung) can keep the password without any problem.
Could you help me? thanks in advance
Regards
Silvia
5 REPLIES 5

silvia_pomarico
New Contributor II
@ Munish Dhiman

it is happening on all Apple devices (and not on Android devices).
we face the problem with iPhone5 and 6, with iPad and Mac. IOS version: 7 and 8