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2.4 GHz set up issue on Ruckus Zone Director 1200 with 2 - R710 WAP's

Mwooters
New Contributor

‎05-21-2025 01:47 PM

I have successfully configured my Zone Director after I had to reset due to power spike.  My issue is that I can't 2.4 GHz to work with several devices in the house.  My 5 GHz is up and running flawlessly.  I am able to get into the Ruckus system via my ip address.  Any guidance is appreciated.  Currently my 2.4 GHz light is amber not green like my 5 GHz.

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PiaAbukar
New Contributor

‎07-06-2026 06:37 AM - edited ‎07-06-2026 06:38 AM

This is a classic networking head-scratcher! It sounds like you've done a great job getting your 5 GHz band back up, but the 2.4 GHz can definitely be finicky. Have you checked the channel settings for your 2.4 GHz? Sometimes interference can cause these kinds of issues, especially with older devices. It reminds me a bit of trying to navigate a tricky course in Snow Rider 3D  – one wrong turn and you're stuck! Hope you get it sorted soon!

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