A management reply is about to be released, describing your limited exposure to the risks in this WPA2 4 way handshake flaw. Software patches are also coming out soon for major GA/MR releases of ZD/SZ controller code.
The agent I spoke to had no idea there was an issue, nor any idea if there would even be a response. I had him create a ticket at priority 2 and I am waiting on an engineer to call me back.
Agreed. Especially since this has been a known issue for the manufacturers for a while now. Certainly they should have been quicker at patching the flaw.