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Ruckus Cloud wont accept CloudPath server URL

dara3
New Contributor III
Hello,

We were just granted a trial for CloudPath. I'm trying to add it to the Ruckus Cloud, however when I enter the provided information it states that the URL provided cant be saved in the 'Server IP' field.

How can we work around this? Is CloudPath really not compatible with the Ruckus Cloud??Image_ images_messages_5f91c3dd135b77e2478bb419_9ba3eb4aa3a0edac0d671ed9aae2b7c8_RackMultipart20161117972371n56-53bef704-da5b-485c-9a58-130b12aa418a-1251203251.JPG1479406521
2 REPLIES 2

jack_hylton_iq9
New Contributor
You are entering a hostname in a field that is expecting an IP address.  Try 72.18.151.81 and it should work.

dara3
New Contributor III
No kidding. Thats all I was provided however.