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Cloudpath - WorkflowPlugin could not be found

dan_henry_1kz5r
New Contributor
Hi Guys,

Having an issue setting up an external RADIUS server to authenticate corporate users.

We use a RADIUS server called Duo, which provides Two-Factor Authentication, by sending a push to a chosen smartphone to then approve an auth request.

I set this up on the backend in Cloudpath and did a test, which succeeded.

However, when I tried going through the enrolment portal for corp users, I received the error:

WorkflowPlugin 'WorkflowPlugin-36F1D1A0-AE57-49FE-8CEC-97BE1E39740B' could not be found.

Also see attached imageImage_ images_messages_5f91c3e3135b77e2478ca76c_fb9241ba1306ed5ba3ea8344553ccc69_RackMultipart20170113601161h0v-89b2f010-0917-4b59-8249-88a62e2bd920-2020236328.png1484312152

Any ideas?

Thanks,
Dan
1 REPLY 1

michael_brado
Esteemed Contributor II
Hi Dan, this might take a little Tech Support assist:  https://support.ruckuswireless.com/contact-us