Cloudpath - WorkflowPlugin could not be found
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01-13-2017 05:00 AM
Hi Guys,
Having an issue setting up an external RADIUS server to authenticate corporate users.
We use a RADIUS server called Duo, which provides Two-Factor Authentication, by sending a push to a chosen smartphone to then approve an auth request.
I set this up on the backend in Cloudpath and did a test, which succeeded.
However, when I tried going through the enrolment portal for corp users, I received the error:
WorkflowPlugin 'WorkflowPlugin-36F1D1A0-AE57-49FE-8CEC-97BE1E39740B' could not be found.
Also see attached image
Any ideas?
Thanks,
Dan
Having an issue setting up an external RADIUS server to authenticate corporate users.
We use a RADIUS server called Duo, which provides Two-Factor Authentication, by sending a push to a chosen smartphone to then approve an auth request.
I set this up on the backend in Cloudpath and did a test, which succeeded.
However, when I tried going through the enrolment portal for corp users, I received the error:
WorkflowPlugin 'WorkflowPlugin-36F1D1A0-AE57-49FE-8CEC-97BE1E39740B' could not be found.
Also see attached image
Any ideas?
Thanks,
Dan
1 REPLY 1
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01-13-2017 09:34 AM
Hi Dan, this might take a little Tech Support assist: https://support.ruckuswireless.com/contact-us