Cloudpath - WorkflowPlugin could not be found

[dan_henry_1kz5r]

Hi Guys,

Having an issue setting up an external RADIUS server to authenticate corporate users.

We use a RADIUS server called Duo, which provides Two-Factor Authentication, by sending a push to a chosen smartphone to then approve an auth request.

I set this up on the backend in Cloudpath and did a test, which succeeded.

However, when I tried going through the enrolment portal for corp users, I received the error:

WorkflowPlugin 'WorkflowPlugin-36F1D1A0-AE57-49FE-8CEC-97BE1E39740B' could not be found.

Also see attached image

Any ideas?

Thanks,
Dan

[michael_brado]

Hi Dan, this might take a little Tech Support assist:  https://support.ruckuswireless.com/contact-us