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Connection fails between iPad and Apple TV via airplay on same access point

jos_vens
New Contributor II
Hi,

we have problems connecting iPad with Apple TV via airplay when the Apple TV is connected on the same access point as the iPad.
The iPad can't "see" the apple TV, but is able to see other apple TV's connected to other APs.

Firmware is 9.5 on ZD1112, and APs are ZF7372

Any help is appreciated
Jos Vens
23 REPLIES 23

rob_coote
New Contributor III
Is client isolation enabled for the WLAN?

jos_vens
New Contributor II
Hi!

Thanks for your reply: I just got the reply from my customer that indeed the WLAN was isolating clients, so problem solved! Apple TV and iPad can see each other.
New problem: the video stream to the iPad is not good, the video is not comming through, the screen remains black (Apple TV has video, iPad does not). Is there any solution for that?

Thanks again
Jos

jos_vens
New Contributor II
Problem solved!

Thanks for your fast response!

This is what we've done:

No wireless client isolation
Click the plus sign by Advanced Options at the bottom of your WLAN, in these settings be sure that you do
- not have Rate Limiting configured
- don't drop multicast packets from associated clients-
- and do check the box to enable 802.1d

Thank you very much
Jos

michael_brado
Esteemed Contributor II
And closing your ticket 132734, thanks Jos.