cancel
Showing results for 
Search instead for 
Did you mean: 

vsz 5.2 and tp-link WR-710N

corrado_ravinet
New Contributor II
Hi at all
i have upgraded my vsz from 10 days, and from this date, my 2 WR710N with static ip and configured in client mode they work only for a matter of seconds, then they are dead.
I can only restart them, and for few seconds they work well.
I'm not an expert in ruckus environment, then what log can i check ??
In Events & Alarm only 'WDS device joined' and nothing else 😞
Any idea ??

10 REPLIES 10

syamantakomer
Moderator
Moderator
Hi Corrado,

Could you try login into AP CLI (AP where these WR710N are trying to connect) and run below commands.

1- This one is to check on which SSID/wlanx your WDS device is connecting to.

get wlanlist

2- Identify the WLAN number from above command and then check if wds is enabled for it or not.

get wds-mode   ( eg - rkscli:get wds-mode wlan0 )

3- If above shows that wds mode is disable/off then run below command to enable WDS.

set wds-mode enable  ( eg- rkscli:set wds-mode disable wlan0 )

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

corrado_ravinet
New Contributor II
Hi mr Omer
i used your command on ap cli :
     rkscli: get wds-mode wlan32
     wlan32 WDS Mode: Enabled
and, as you can see, WDS Mode is enabled.....

any other idea ??

syamantakomer
Moderator
Moderator
Hi Corrado,

Try to factory reset WR710N and reconfigure them to connect with Ruckus WiFi.

You can also try using Troubleshoot options in vSZ GUI to see the communication between AP-client. This will help you to see at what point communication if failing.

You can also pull the AP support log just after connecting WR710N to network. In support log find the logs related to your client MAC.

Image_ images_messages_5f91c451135b77e247a1ec20_55c58c30da2e7a11885022c49c296c68_RackMultipart2020050686287tzuy-f600c356-5a82-45b3-bd59-c5aacb651851-1551061685.png1588764031

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

corrado_ravinet
New Contributor II
Hi Omer
i did what you suggest me:
- reset to factory default
- Troubleshoot 

Image_ images_messages_5f91c451135b77e247a1fc8e_a79810e7d23fb42e38e222350f1daf04_RackMultipart20200506618704ndc-0d3b1244-bf60-444b-976f-fc2e3555639e-1831694038.png1588777643
The only one warning says : Timeout expired.
Nothing else.

Bye



Labels