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unable to connect R650 to ZD1200

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MAHESH1
New Contributor

‎09-17-2025 02:21 AM

we have ZD1200 Device and we are recently purchased R650 Access Points 

when we connect to ZD it wont connect 

please give me solution

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aswin_dasari
New Contributor II

‎09-17-2025 03:27 AM

Hi Mahesh,

What is the firmware version on ZD1200 and R650? Is the AP showing up on ZD but fails to connect, or it doesn't even show up on ZD?

Also, please share the output of below command from AP.

rkscli: get director

 

Thanks,
Ashwin Dasari.

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