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ruckus 7363

ir4dex
New Contributor

i have a ruckus 7363 and after a hard reset i am unable to access the web login page as the default 192.168.0.1 doesnt fetch me anything at all and in my available wifi's it shows a 2.4g and a 5g secured available network and thats it. i have scanned my networks and it shows the ruckus units mac address and a weird 169.254.1.1 ip and wont connect into that. ive followed the instructions and modified my ethernets tc ip to manual and entered the 192.168.0.22 then 192.168.0.1 in the others and saved but no joy. any help will be much appreciated. thanks

1 REPLY 1

syamantakomer
Moderator
Moderator

Hi @ir4dex,

What is the power LED status? Do you see any network broadcast from this AP, like Island.xxxxx or recover.me or configure.me?

Try the factory reset again and make sure you hold the reset button for 12 seconds. If AP is not accessible after factory reset by connecting a laptop directly to AP's eth port, there is nothing much left for the troubleshooting and AP hardware can be faulty.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI
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