Hello Eddie,
Since the browser you are seeing is not supported hence you are running into issues. As per ZD 9.8.0.0.379 release notes, following browsers are NOT supported:
Safari,
Chrome,
Dolphin,
Opera Mini,
Android Default,
BlackBerry Default, etc
Take a look at PDF page 20 release notes here --
https://support.ruckuswireless.com/do...
Hope this helps.