Can anyone please tell me why I am not being moved to secure network once Zero IT certificate is downloaded and installed?
I have created "provisioning network" (SSID, VLAN 1) using hotspot so all the wireless devices use secure network. I have also created "main domain" (SSID, VLAN 1) using zero IT and DPSK activation enabled.
Authentication method is AD and role is assigned accordingly.
Everything is working fine and when I reach to the point where after AD authentication, on provision network, I download and successfully install certificate the user does not move to the secure network which is "main domain" and it stays in the same provision network. So whenever user tries to browse anything gets the same authentication page.
It seems certificate gets installed but not being activated. User doesn't switch to secure network according to role but there is option to configure it manually (on certification download page) by having DPSK so whenever I put manually it works.
Please help me where I am doing wrong. Thank you
Thank you for detailed reply and valuable inputs. I think if we include this procedure in "how to" guide for users, to disable wifi after having certificate installed once connected to "provision network", would solve the problem. Users get moved to secure network according to configured role if disable/enable wifi adaptor after certificate is installed.
we have a windows environment and can also control from group policy or generate manual keys and provide each user but I still think the idea of disabling the wifi adaptor is far more easy and involve less administration than maybe generating keys and providing them to every user. But I will definitely be thinking on these lines too.
Thank you so much for your time and suggestions.