cancel
Showing results for 
Search instead for 
Did you mean: 

ZF7731 Point to Point Connections gets dropped

marco_eichstet1
Contributor III
Hello,

i have a Problem with two ZF7731 connected together in a Point-to-Point Installation.

The Wireless Connection sporadically gets dropped. My Root-Bridge still show a Connection to my Non-Root-Bridge. If i try to ping the Non-Root-Bridge or try to a Performance Test with Speedflex i dont get a Connection. If i access the GUI from the Root-Bridge the Connection is listed as "online". In Fact it isn't.
If i reboot the Root-Bridge my Wireless Connection is back online and everything works fine. This Problem occours ones a day on different Times.

The Distance between the Bridges is 75 Meters.
The Line of Sight between them is clean.
Channel Selection is set to "SmartChannel"

I tried so set a static Channel. But this did not solve my Problem.
Any other Ideas or something i could try to solve this.

Thanks and Best Regards
Marco
12 REPLIES 12

marco_eichstet1
Contributor III
Hello,

i just wanted to give some feedback to this Topic.
Meanwhile i created an official Case. After some Investigation we first did not know, why the Connections gets dropped and not come back online. After some internal Disscussion, Ruckus decided to exchange the Hardware because some Log Entries looks like there is a Problem with the Antenna.

Since the new Bridges arrived there was no Outage any more and it seems to work like expected.

Best Regards
Marco

michael_brado
Esteemed Contributor II
Thanks for the update!

support_kaldien
New Contributor
We had the same issue.  Although these were switched to RTS CTS mode and this fixed the issue for us.  It was a pain to keep rebooting the bridge every time it stopped.