ZF 7055 unable to connect after reboot

[faisal_cholayil]

Hello,

I have new ZF 7055 and i configured as a standalone AP and working but if i reboot the AP i lost the connectivity and show assigning ip address and i unable to access the management ip too,The radio LED is blinking.
To access the AP i have to reset the device factory settings. i upgraded the image to 9.7 still the same, please advise.

Faisal

[keith_redfield]

What configuration changes are you making after you factory reset? Screen shots of the relevant screens will help. It's not a software issue.

[faisal_cholayil]

Hi Keith,

Thank you for the response and i realized the issue, i think it because i assigned Vlan1 for Wireless access because i saw that Vlan1 is already assigned for management, when i use Vlan2 with different network on local subnet the issue not there.

Faisal

[faisal_cholayil]

Hello Keith,

I thought i was able figured out the issue but not yet.
Below is the changes i did
step 1:



Step2:
It works but if i reboot the device, i will lose both access (management and wirelss)

[keith_redfield]

Unfortunately, it sounds like faulty hardware. Please open a support case for further diagnostics. https://support.ruckuswireless.com/co...