ZD1200 not being seen on network

[max_c_kgjsqoib0]

Hi all,
We have a site that uses R500 APs and a ZD1200 to manage then in a mesh config.
The APs cannot see the ZD1200 and we cannot see it on the network so we are left with no WiFi system currently. I have checked the cabling against a known good site and everything looks correct.
I have bounced the APs and the ZD1200 multiple times to no avail. The lights on the ZD1200 are all good too like it doesn't see any issues.
I checked to see if it reverted back to default also but that came to no avail.
Any help would be greatly appreciated.
Thanks

[alexey_isakov]

The problem can not be solved whitout managing ZD.

[michael_brado]

I question your VLAN and "separate IP assignment" for the ZD.

Is there a DHCP server on the VLAN?  Can you reserve some IPs, and one for the ZD?

Factory defaulting the ZD, will return it to 192.168.0.2, so setup your PC with 192.168.0.x and connect directly to either Eth port to assign the reserved IP/mask/gw.


When you reconnect your ZD to the network, move your PC to a switch port, and set it back for DHCP.


Does your PC get a DHCP from the same network you expect, and assigned to the ZD?  
Can you ping the ZD now...?


Do the APs appear now...?