Upgrading single R510 from Unleashed to standalone issue

[ghasem_ashjaei]

Hi Experts,

I have one R510 AP and I want converted to standalone mode, I have reset it and connected via 192.168.0.1 on internet explorer and tried to upgraded from local but for the moment I face with this message and doesn't let me to upgrade from local

and I have also tried to upgrade online but again I face with this message: 

Do you have any ideas or solution? 

The AP current firmware is: 200.7.10.202.94

Thank you for sharing your experiences,

Best

Ghasem

[ghasem_ashjaei]

@Ratnadeep 

Thank you for your comment,

after several attempts I reached here 

**fw(3282) : CTL Get Error

[sanjay_kumar]

@ghasem_ashjaei 

The best would be to open a support case so that we can help you in upgrade process.

Regards,

Sanjay Kumar

[ghasem_ashjaei]

@sanjay_kumar ,

is if free ? 

[sanjay_kumar]

@ghasem_ashjaei 

You can contact us on the below link to open up a case.

https://support.ruckuswireless.com/contact-us

[ghasem_ashjaei]

I have already opened a new case with this number :01282710