Upgrade the ZD1100 9.7.2.0.32 with Zone Flex 7982 this version from 9.7.1.0.17
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12-17-2017 09:36 PM
I try to upgrade to 9.7.2.0.32 from 9.7.1.0.17, the ZD1100 controller can upgrade to 9.7.2.0.32, but the Zone Flex 7982 was failure to upgrade to 9.7.2.0.32.
Then, I prepare to following the upgrade path.
When I find out the 9.7 release version
I cannot find the 9.7.2.0.16 from official supported website
https://support.ruckuswireless.com/products/29-zonedirector-1100#firmwares
So, If I try to upgrade to 9.7.2.0.32 again, I need to download 9.7.2.0.16 version?
Or I just upgrade to 9.7.2.0.9, it can upgrade to 9.7.2.0.32?
Then, I prepare to following the upgrade path.
When I find out the 9.7 release version
I cannot find the 9.7.2.0.16 from official supported website
https://support.ruckuswireless.com/products/29-zonedirector-1100#firmwares
So, If I try to upgrade to 9.7.2.0.32 again, I need to download 9.7.2.0.16 version?
Or I just upgrade to 9.7.2.0.9, it can upgrade to 9.7.2.0.32?
8 REPLIES 8
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12-18-2017 06:56 PM
I already try to upgrade to 9.7.2.0.20 from 9.7.1.0.17. but I encounter the same situation. The log will show "fail to upgrade" from AP.
9.7.2.0.20 also includes WPA2 KRACK Vulnerability fixes.
https://support.ruckuswireless.com/software/1521-zd1100-9-7-2-0-20-mr2-refresh3-software-release
9.7.2.0.20 also includes WPA2 KRACK Vulnerability fixes.
https://support.ruckuswireless.com/software/1521-zd1100-9-7-2-0-20-mr2-refresh3-software-release
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12-18-2017 07:13 AM
ZF7982 works with 9.10.2.0.53, there must be another problem.
i would do a factory reset on the ZF7982 and reconnect to the ZD1100.
if this still don't work, then i would try to install a different firmware on the ZF7982 and give another try.
of course, if you like to go to 9.10.. then you should follow the upgrade path, or you loose your configuration.
i would do a factory reset on the ZF7982 and reconnect to the ZD1100.
if this still don't work, then i would try to install a different firmware on the ZF7982 and give another try.
of course, if you like to go to 9.10.. then you should follow the upgrade path, or you loose your configuration.
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12-18-2017 06:52 PM
The ZD1100 & zf7982 version of firmware is the same one 9.7.1.0.17
but it cannot upgrade to 9.7.2.0.20. Then, the log will show"fail to upgrade".
Thank you your idea~
I will try next time.
but it cannot upgrade to 9.7.2.0.20. Then, the log will show"fail to upgrade".
Thank you your idea~
I will try next time.
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12-19-2017 09:34 AM
I agree with Thomas, who suggests factory default of you 7982 AP.
Locate it on the same switch/LAN as your ZD as your trying to get it to upgrade.
APs should install a matching version firmware that they get from the ZD.
Locate it on the same switch/LAN as your ZD as your trying to get it to upgrade.
APs should install a matching version firmware that they get from the ZD.