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Unleashed T710 randomly reboots

nir_lazar
New Contributor II
Hello, All

I build up a 5 T710 Unleashed infrastructure.
all connected through industrial POE switch.
no meshing. all wired up with CAT7 wire 25m long. no reboots upon idle use. only rebooting upon high peaking use (170-180 clients).
no power failures i'm using special UPSs i’ve build.
Fortigate 300E Router (DHCP 512 addresses)
1/1Gbps fiber internet
Latest FW installed: 200.7.10.102.64

channel fly - ON.
Temporarily block wireless clients with repeated authentication failures for - ON
Application Control - ON

I have 5 WLANs most are limited for clients speed.
no rules at all.

i get this on system’s log:
stamgr: stamgr_update_reboot_info():AP reboot detail:APMgr, Receives Reset command from Unleashed Master in Run state by VAP config is out of sync

please Help
7 REPLIES 7

Hi Kim

maybe its good to know the random reboots timeframe

Sunday 12/5
15:15-15-32
16:28-16-53
18:15-18-25

Monday 13/5
12:39-13:47
15:07-15:42
17:28-19:01

all debug components are enabled.
as i mentioned before, i downgraded the FW to 200.6.

Thanks
Nir

Hi Kim

at the moment it didn't reboot. around 150 clients
praying it was FW bug .

Image_ images_messages_5f91c481135b77e247ac2c92_16e88d0a3098a46589fe565ee5099fb2_RackMultipart201905141149843kl-b51b9e2c-bf7e-47b7-b993-80c1b08c3afc-1449903216.png1557826240

nir_lazar
New Contributor II
Hi Kim

after a long analysys day here are my findings.
yesterday, as part of me trying to fix this issue. ive changed the Master AP which was probably the faulty one. today the old master DID reboot itself randomly couple of times. though the rest of the APs stayed alive and all was happy (but me).

im attaching the old master log.
https://1drv.ms/t/s!Ar-7UYxNhXFg5T_tbXYvJVFT7OQ4

thanks
Nir