RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
06-13-2023 06:06 PM
My app is not working. It keeps saying that I am not connected to the network. I have verified that I am connected to the network. I have deleted the app, I have reinstalled the app, and I have also done the same on my wife's cellphone. I keep getting the same results. What can I do? Is there an issue with the app that is being worked on? I am able to access Unleashed from my laptop, but obviously would love to be able to access it from my cellphone which is an Apple iPhone 12 Pro Max. The cellphone is up to date with iOS 16.5.
06-13-2023 06:21 PM
Hi @onptl7095
Please follow the article for the troubleshooting steps: https://support.ruckuswireless.com/articles/000010929
