Strange issue with ZoneFlex 7363

[nikolay_danev]

Hello,

When I'm using my home router as a AP and when I'm connected to it and using Hik-Connect app on which is set public IP (which ISP assign to me) and the port which the IP camera use, there is no issue and I can see it, but when I stop the wireless network on my home router and connect to it the Ruckus AP, after that I connect to Ruckus AP and using Hik-Connect app with same setting as above I cannot see the IP camera.

I can see it only when I set the private IP which is assigned to the IP camera in Hik-Connect app.

Could you please help me to solve this issue?

Best Regards

[nikolay_danev]

Hello,

So we return to the starting position in which with the same settings and when I am not connected to the access point it is working

Best Regards