Standalone R700 Intermittent disconnects

[jerry_westlund]

Does any of this indicate what kind of issue I am having with intermittent disconnects.  It can be fixed quickly with disconnecting and connecting on wireless adapter.  A few minutes without resetting adapter on my sony laptop.  Can't reconnect for hours on my surface pro 2.

Jun  6 01:19:00 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:19:59 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:21:07 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545939] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x173ea4d3, 0x4300000a, 0x0, 0x21a765a )
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545939] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545940] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545940] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:22:05 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:23:05 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:24:04 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:25:01 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x17422d19, 0x4300000a, 0x0, 0x21a7d29 )
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:26:08 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:27:15 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:28:20 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:29:16 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:30:16 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:31:18 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:32:26 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:32:44 RuckusAP cron.notice ntpclient[17085]: Using server: time.nist.gov
Jun  6 01:32:44 RuckusAP cron.notice ntpclient[17085]: Time set from remote server
Jun  6 01:32:44 RuckusAP cron.notice ntpclient[17085]: Skew -3.1mS, freq adjust 0
Jun  6 01:33:00 RuckusAP daemon.info channel-wifi1: unable to find active wlan device for wifi1
Jun  6 01:33:27 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:34:29 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x174a9577, 0x4300000a, 0x0, 0x21a8d65 )
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:35:38 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:36:33 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x174c56d1, 0x4300000a, 0x0, 0x21a90c9 )
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:37:31 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:38:26 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:39:32 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:40:30 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:41:39 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x17511a1f, 0x4300000a, 0x0, 0x21a99f6 )
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:42:47 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:43:43 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:44:41 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:45:36 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x17554859, 0x4300000a, 0x0, 0x21aa205 )
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x175557e1, 0x4300000a, 0x0, 0x21aa222 )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:46:34 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:47:30 RuckusAP daemon.info hostapd: wlan0: STA 28:18:78:59:37:8d IEEE 802.11: associated
Jun  6 01:47:31 RuckusAP daemon.info hostapd: wlan0: STA 28:18:78:59:37:8d WPA: pairwise key handshake completed (RSN)
Jun  6 01:47:37 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:48:42 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:49:38 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:50:33 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:51:05 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 1 to channel 10
Jun  6 01:51:08 RuckusAP user.info kernel: 0x52 0x37  0x30  0x30
Jun  6 01:51:11 RuckusAP daemon.info hostapd: wlan0: STA 94:39:e5:9b:9d:9f IEEE 802.11: associated
Jun  6 01:51:11 RuckusAP daemon.info hostapd: wlan0: STA 94:39:e5:9b:9d:9f WPA: pairwise key handshake completed (RSN)
Jun  6 01:51:31 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 

[michael_brado]

Jerry, you're welcome to send your resume to our HR department, as Engineering is always looking for talented programmers!

But if you have continued to see this message after soft or hard resets, I think an RMA might be in order, as you may have a bad 5g radio.

daemon.info channel-wifi1: unable to find active wlan device for wifi1

[jerry_westlund]

Thanks,  I keep the job opportunity in mind 🙂
I'll watch for the update and if doesn't happen by the weekend I will hard reset.
I'm a home office with a couple employees with BYOD.  It was more than my old AP could handle.  Looked really hard to find this unit.  I'm patient, just wanted be able to detect what's happening.

[benjamin_britto]

Jerry - I had this same log issue when upgrading to 100.1.0.0.194 and ended up back at 9.8.1.0.101 to resolve the reconnection issues, but I'm still hunting for the a stable version as 9.8.1.0.101 seems to dump the clients from the 5G networks occasionally (whereas before both clients would dump).

Has anyone seen the warning: WAL_DBGID_RX_LOCAL_DROP_LARGE_MGMT ( 0xcce )?  Thats my next trace.

[michael_brado]

That string finds no hits in our bug database Benjamin.

[nathan_nogic]

I am seeing this issue consistently on my R500 along with constant 2.4G and 5G wireless drops on the 100.1.0.0.194 firmware. Definitely not isolated to this one device.