Glad to have feedback from a new user. Roaming decisions are made by the client radio driver/supplicant, based on various factors including RSSI, interference and others. Ruckus APs have inherent patented antenna technology that performs really well. If your client still has a good strong signal to the AP it first connects with, it may not see any reason to "roam", even if you stand close to the other AP (depending on how far apart they are).
Take a look at the text Support Info file from the AP that your Win7 client is connected to. Look for the Win7 client MAC address in the file, and you'll eventually find the info it's reporting back to the AP it's talking to, that looks something like this:
When you say "Roaming decisions are made by the client radio driver/supplicant", does this mean - e.g. for laptops - that setting the roaming aggressiveness on the Wireless NIC driver is the only way of controlling roaming?
Otherwise, are the following methods also able to control roaming behaviour to some degree?
2. 802.11r fast transition method and 802.11k ability to send Wi-Fi clients the best potential access points for roaming (as far as I understand, these features can only be enabled by purchasing a controller/Zone Director)
Do you know if the above 2 methods are able to help us improve roaming behaviour?
Hi I have the same issue as IR8. After upgrading to the latest firmware version 200.5, I lost the smart-roam setting and no way to set it to the value I set in the earlier version 200.1. Anybody knows how we can set this in 200.5