12-28-2021 09:54 AM
Hello,
I have two Unleashed R720 APs (200.10.10.5.253) in mesh configuration with wireless backhaul. After some wrangling between CDW and Ruckus, I secured 3-year URL filtering licenses for both and installed them. It works great, allows me to better manage and monitor content access, but I've run into a weird bug. Yes, I believe this is actually a bug versus a new feature request.
Whenever connectivity is lost (e.g. due to maintenance of the firewall or switch) the master AP reports the URL filtering feature is unlicensed ("number of licenses [0] is less than number of APs" or similar) and proceeds to disable it on all networks. The license is usually renewed online within 30-60 minutes, but the URL filtering feature remains disabled until I manually enable the feature again under Access Control.
This is a nuisance for my small deployment, but I can't begin to imagine how this would work in a commercial environment. If anyone has suggestions on how to fix it myself, I am happy to try!
Dan
01-03-2022 11:11 AM
Hi Dan,
Thanks for reporting this.
Allow us sometime, we will check this internally and see if this is expected or not.