Ruckus R710 Won't Factory Reset - Help

[Vineet_nejwala]

Hi @byron_racki 

There is not much that can be done, issue could be with flash or hardware. The only option available is to get a replacement done from partner whom you bought it from.

Best Regards

Vineet

[sunny_gupta]

Only thing you could try is to ensure that the AP is fully powered on/up.  Give it a few minutes to boot.

Then do the reset again, be sure to not let the paperclip slip.  hold 10-20 seconds and let go it should reboot.  If it still comes up the same try 1 or 2 more times.

After all that you should be able to SSH in at least.  If connection refused, sounds like SSH is disabled, which means its a prior setting and not getting defaulted.

If this is finally the case, perhaps the firmware is corrupt and you may need a replacement.

[eizens_putnins]

Check that your power source (PoE injector) is powerful enough - use 50W injector.

With low power injector AP may not boot at all, or restart continuously. 

[hayward_kong]

Did you ever solve the issue? I would have requested a replacement.