Ruckus R610 not getting DHCP address

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

We have a refurbished R610 that I cannot get to connect to our existing ZD3000.

When I first plugged it in it was broadcasting a Configure.ME SSID - I connected to it successfully and upgraded it to the following firmware:

104.1.0.0.298

I can get to it using the https://192.168.0.1 IP address but I cannot get it to pull a DHCP address from our production network (same network/VLAN that the ZoneDirector is on).

Plugging a laptop in to the same exact port gets me a DHCP address right away.

PWR LED is flashing slow.

1 REPLY 1