Ruckus R510 connection refused after factory reset

[beni_mahler]

Hello,

I have a couple of APs that have come back from an installation and after a factory reset (pushing the button), I have no way of connecting to a configuration interface (neither HTTP, HTTPS nor SSH). I see connection refused in the browser and in PuTTY.

However, I can see

- the AP get an address from the DHCP server

- I can ping the device

- I can associate clients to the Configure.Me SSID

- without DHCP server I can ping 192.168.0.1

- running a portscan the ports 53/tcp, 1883/tcp and 18301/tcp are open

- running wireshark on the ethernet port of the AP, I can see LLDP packets displaying that "R510 Multimedia Hotzone Wireless AP/SW Version 3.6.2.0.254" is installed

does anyone have a clue what else I could try?

kind regards