RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-24-2022 05:29 AM
In the R610 AP GUI interface, in the switches tab, the Upgrade, Back up and restore options are grayed out. The switch is an ICX 7150 with a firmware version of SPS08090j.
Anyone have an idea as to why it's grayed out and how I can fix it.
Thanks,
08-24-2022 07:40 AM - edited 08-24-2022 07:41 AM
Hi Jerry,
From the screen shot I see 0 switch connected.
Could you verify whether the switch is connected to Unleashed?
You can go through below video to add ICX switch:
08-24-2022 08:38 AM
Sagar,
Thanks for the reply. I watched the video and all the settings are correct but it doesn't seem to be picking up the switch. I tried to manually add the switch and this is what I see.
It says that the firmware version must be 08.0.90 or later but the switch's firmware is 08.0.90jT211. So I don't understand why it's not seeing it.
08-24-2022 10:46 AM
Is there a later version of firmware you can try?
08-24-2022 11:41 AM
That's what I'm going to do. But what confuses me is that I have a switch in another building with the same firmware version and I can see it on the switches tab.
