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R610 AP

Jerry
New Contributor III

In the R610 AP GUI interface, in the switches tab, the Upgrade, Back up and restore options are grayed out.  The switch is an ICX 7150 with a firmware version of SPS08090j.

Jerry_0-1661344027384.png

Anyone have an idea as to why it's grayed out and how I can fix it.

Thanks,

6 REPLIES 6

sagar_kuber
RUCKUS Team Member

Hi Jerry,

From the screen shot I see 0 switch connected.

Could you verify whether the switch is connected to Unleashed?

You can go through below video to add ICX switch:

https://www.youtube.com/watch?v=HKMgxBqvVhI

Jerry
New Contributor III

Sagar,

Thanks for the reply.  I watched the video and all the settings are correct but it doesn't seem to be picking up the switch.  I tried to manually add the switch and this is what I see.

Jerry_0-1661355391649.png

It says that the firmware version must be 08.0.90 or later but the switch's firmware is 08.0.90jT211.  So I don't understand why it's not seeing it.

 

Squozen
Contributor II

Is there a later version of firmware you can try?

Jerry
New Contributor III

That's what I'm going to do.  But what confuses me is that I have a switch in another building with the same firmware version and I can see it on the switches tab.