Currently we are running ZD 1100 with 9.9.1.0.31 with old APs. We couldn't update firmware above 9.9.0.1 as the current APs are not compatible with more update ZD firmware. However, we are unable to add additional APs (R500, firmware : 104.0.0.1347) to current ZD 1100. The error message is "Fail to upgrade AP [XXXXX] image from [104.0.0.0.1347] to [9.9.1.0.31]".
When I go to configure AP through ZD, the message "The Access Point is not yet approved and connected. Click "Allow" action (if present) and wait for the AP to complete connection".
Are there any steps missed in setting up AP / ZD, or 104.0.0.0.1347 required more update ZD firmware? Thanks.