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R350 will not load into Unleashed UI following upgrade

baldilocks
New Contributor

Hi,

Relatively new to Ruckus and APs in general.

I purchased two R350s from eBay. One came with unleashed and is setup and working fine. However the other one has some other firmware (version 6.1.2.0.1309).

I have tried locally upgrading the firmware to the same version as the first AP (unleashed 200.16.7.0.402). The upgrade kicks off and completes, I reboot the AP and it comes back with teh same login UI and the version same as previous (6.1.2.0.1309).

Am I missing something? Why am I unable to get the unleashed upgrade to stick? Its not erroring out or anything. I have tried upgrading to the version before (200.15.6.212.14) and get the same result.

Properly scratching my head on this.. any help much appreciated, thanks!

I have a thread on reddit too, someone suggested downgrading to RUCKUS Solo Access Point 118.2.0.0.875 Release (R350) which I have tried, but get the same issue where post upgrade and reboot it is still showing version 6.1.2.0.1309 and the same GUI.

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