This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

R350 will not load into Unleashed UI following upgrade

baldilocks
New Contributor

‎11-13-2024 06:48 AM

Hi,

Relatively new to Ruckus and APs in general.

I purchased two R350s from eBay. One came with unleashed and is setup and working fine. However the other one has some other firmware (version 6.1.2.0.1309).

I have tried locally upgrading the firmware to the same version as the first AP (unleashed 200.16.7.0.402). The upgrade kicks off and completes, I reboot the AP and it comes back with teh same login UI and the version same as previous (6.1.2.0.1309).

Am I missing something? Why am I unable to get the unleashed upgrade to stick? Its not erroring out or anything. I have tried upgrading to the version before (200.15.6.212.14) and get the same result.

Properly scratching my head on this.. any help much appreciated, thanks!

I have a thread on reddit too, someone suggested downgrading to RUCKUS Solo Access Point 118.2.0.0.875 Release (R350) which I have tried, but get the same issue where post upgrade and reboot it is still showing version 6.1.2.0.1309 and the same GUI.

0 Kudos
Reply
0 REPLIES 0
Copyright © 2026 Khoros, LLC