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R300 wrong firmware

amit_m_2au42mjy
New Contributor II
Hi there,

I have a r300. I wanted to use the AP as an standalone.
But I used the wrong firmware model.
Now the AP is rebooting and all the leds are on.

I have tried to reset the ap. But it didn't work.
Also I can't connect with the web interface of putty.

Is there a way to reset the ap?

Thanks in advance
7 REPLIES 7

graeme_stevenso
New Contributor
Any luck with this? I installed a wrong firmware on 7372 and I have the same issue

amit_m_2au42mjy
New Contributor II
No luck, still not working. Tried everything.

michael_brado
Esteemed Contributor II
Time to contact TAC and request a Return Material Aurhtorization (RMA).  You can open a Hardware ticket online from our Support portal.

https://support.ruckuswireless.com/cases/new