Possible to upgrade 7962 firmware from 8.0.1.0.16 easily?

[david_hanna_648]

I bought this 7962 many years ago and it never made it out of the test lab because of poor 5g performance, (stopping further Ruckus 5g deployments in the process).

I notice that there have been quite a few firmware updates in the meantime, but I do not have a load firmware from file option and the remote load options don't work though it does recognise a newer firmware is available.

Thanks in anticipation, it would be nice to get 5g working properly on an AP that cost $1200.

[monnat_systems]

David,

Please refer to below post as a starting point and that should take you ahead.

https://forums.ruckuswireless.com/ruc...

credentials remains the same except model number. Please change it to 7962 whereever you see a different one.

note: you can upgrade/downgrade standalone firmware from any version to any version

[david_hanna_648]

Many thanks for the rapid response and easy to follow advice in the link.

Running happily on 9.7 firmware now ,fingers crossed the 5g behaves itself henceforth.

[keith_redfield]

@David, if it doesn't it's most likely a hardware failure. Your 7962 likely falls under our limited lifetime warranty so just contact us if you need a replacement.