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ONLY ONE AP 650 - COFIGURATION STATUS:UPDATE FAILED (mshnger_open: connect failed)

VANESSA
New Contributor

‎03-30-2022 04:02 PM

Hi, I have a problem with one AP R650 the Configuration status how me UPDATE FAILED. It is in the same group with another AP R650 and the others are Up-tp-date

I enter by CLI and wrote show ap MAC and show me Update Failed:

VANESSA_0-1648681178971.jpeg

Then, I wrote get syslog log and it show me this error

VANESSA_1-1648681273728.png

Can you help me please?

 

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sanjay_kumar
Moderator
Moderator

‎05-23-2023 07:01 PM - edited ‎05-23-2023 07:12 PM

Hi @VANESSA 
Looking at the logs, one of the parameter on the Wifi1 (5 Ghz radio settings) is not getting saved for the AP. Probably the setting is not supported for the AP. Check the channels and channelization once.
Can you check the settings on the 5 Ghz once. You can unselect all channels and set only 1 for testing.
You can try disabling the 5 GHz and save it for testing.

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