Not all Crome books connecting to A/P

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I'm having a issue with an R710 in one classroom right now.

I'm using Virtual Smart zone version 5.2.2.0.317. The classroom is using Chromebooks but not all of them connect to the A/P. Only about 3 to 4 connect. The others show on the management console with an IP address of 0.0.0.0. But if I take that same laptop to another room, it works fine. The original A/P had failed so I replaced it. The I found that the two network cables connecting the A/P to the switch a a fault, so I move the newly installed A/P to a single port and configured the switch to accept it. As I said before, another computer can connect to the device. Windows and some Chromebooks. My next move is to replace the latest one I installed to see if that will correct the issue. Does anyone have any idea what the issue might be? I'll be swapping out the AP later today to see if that works.

thanks

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