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Mobile clients keep disassociating or disconnecting from one ruckus access point.

kopano_matlale
New Contributor II
Samsung s5 mobiles in our organization keep disconnecting from the wifi on one of the access points at the top floor of our building.
6 REPLIES 6

kopano_matlale
New Contributor II
The clients keep disassociating and then re-associating them selves to the wireless. The AP's we use are the 7372 models and our ZD is the ZD1100. I am not that technical when it comes to ruckus products. I do not know how to debug the client's. I do not know if channel fly is enabled on all our AP's the only thing I see concerning channels is Smart Select which is enabled.

We have one AP 7372 on the top floor. The AP's are located in the middle of each floor. We have a three floor building, that is ground floor, first floor and second floor. 

moshiur_rahman_
New Contributor II
I am finding all blogs are ending with solution