Intermittent 2–3 second internet drops every 8–12 minutes on apartment-managed Ruckus network R550

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I'm trying to determine whether this is a PC issue or a network issue.

Apartment complex with Cox fiber and a managed Ruckus network
PC is wired directly into the wall Ethernet jack
Receives a 100.77.x.x IP with gateway 100.72.0.1
Every 8–12 minutes I lose connectivity for about 2–3 seconds
OpenVPN disconnects when this happens, but I've confirmed it also happens with no VPN running
Continuous pings to both 100.72.0.1 and 8.8.8.8 time out simultaneously during the outage
Ethernet link stays at 1 Gbps
No Intel NIC errors, no packet errors/discards, and no Event Viewer link up/down events
My TV (on the same Wi-Fi network) has also occasionally lost connection while streaming

Does this sound more like an issue with the apartment's managed network/Ruckus infrastructure, or is there anything else on my PC that could still cause this? Any additional diagnostics you'd recommend?

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