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I want to know "AP Restart : power cycle" cause

phyo_pyi_thit
New Contributor
Hi everyone,
My ZD 3000 was connected with 50 AP ZF 7372. It was not stable. When i check the debug log i found out following. Please suggest me what those mean and how can i fix it.

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Aug 23 18:42:29
WLC01 syslog: eventd_to_syslog():AP[L1AP6@2c:5d:93:3c:1f:a0] detects interference on radio [11g/n] and switches from channel [7] to channel [9].

Aug 24 07:55:19 WLC01 syslog: eventd_to_syslog():AP[L1AP6@2c:5d:93:3c:1f:a0] heartbeats lost

Aug 24 08:15:07 WLC01 syslog: eventd_to_syslog():Lost contact with AP[L1AP6@2c:5d:93:3c:1f:a0]

Aug 24 08:19:21 WLC01 syslog: eventd_to_syslog():AP[L1AP6@2c:5d:93:3c:1f:a0] joins with uptime [67] s and last disconnected reason [AP Restart : power cycle]

Aug 24 08:19:24 WLC01 syslog: eventd_to_syslog():AP[L1AP6@2c:5d:93:3c:1f:a0] cold boot successfully

Aug 24 08:19:24 WLC01 syslog: eventd_to_syslog():AP[2c:5d:93:3c:1f:a0] is online.

Aug 24 08:35:15 WLC01 syslog: eventd_to_syslog():AP[L1AP6@2c:5d:93:3c:1f:a0] heartbeats lost

Aug 24 08:35:40 WLC01 syslog: eventd_to_syslog():AP[L1AP6@2c:5d:93:3c:1f:a0] joins with uptime [67] s and last disconnected reason [AP Restart : power cycle]

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7 REPLIES 7

andrea_coppini
Contributor II
A 'power cycle' is a power off/power on of the AP.  In other words, someone or something removed electrical power from the AP, usually by unplugging it.

If this is powered via POE - check your switch
If this is powered via a local DC power supply, check your power outlet

gar1027
New Contributor II
Actually, whenever an AP loses contact with the ZD, it restarts. The default setting is 10 minutes I believe. So, what you need to figure out is why the AP is losing its connection with the ZD.

gar1027
New Contributor II
Update: If an AP loses connectivity, the message I see is "AP Restart: Network unreachable reboot", not the "power cycle" you see.

phyo_pyi_thit
New Contributor
but there is no connection failure between when test ping with zd from ap. any idea?